To be closer to the people and reinforce the connection between the state and its citizens, the Ivorian government has launched the Allo 101 call center.

Accessible to everyone, this new tool demonstrates the government’s commitment to establishing a continuous dialogue based on listening, assistance, and responsiveness.

Inaugurated on Friday, September 12, in Abidjan, the Allo 101 call center is available free of charge, 7 days a week, from all networks and in 17 languages. This service further brings the state closer to the population.

"Through this call center, the President of the Republic wants to tell Ivorians that the government’s main focus is first and foremost to listen to the people," declared Prime Minister Robert Beugré Mambé.

This proximity communication tool allows citizens to get information about public services, report incidents, verify information, or make suggestions. It also provides a concrete response to rumors and misinformation.

"From June 2023 to July 2025, we recorded a cumulative increase of 1,698,055 calls. This project is part of the government’s effort to simplify citizens’ lives and bring the government closer to the people," said Awa Dosso, Director of the Government Information and Communication Center (CICG).

Every day, between 2,500 and 3,500 calls are handled by 60 teleoperators who can respond in French, English, and 15 national languages.

With Allo 101, the government establishes a direct and permanent dialogue with citizens through a simple and easy-to-remember number: 101.

Get information, alert, verify, or suggest: now it’s all possible for free from any phone operator.